π All-in-One Outsourced Server & Cloud Support by TechAmigo
At TechAmigo, we are your extended technical arm β offering a full-spectrum outsourced server management and support service for hosting companies, data centers, SaaS businesses, and enterprises worldwide. We are a 24x7 active team of certified Linux & Windows engineers, DevOps professionals, and cloud specialists working round-the-clock based on shifts β not just weekdays, but every single day of the year.
With over a decade of hands-on experience, we take pride in delivering high-quality, whitelabeled support that keeps your brand at the forefront. Whether itβs managing hundreds of cPanel servers, orchestrating Kubernetes clusters, hardening Windows servers, or handling disaster recovery for AWS infrastructure β weβve got your back.
πΌ Our Core Expertise
- π Control Panel Support: cPanel, Plesk, DirectAdmin, CyberPanel, ISPConfig, InterWorx, Virtualmin, VestaCP, HestiaCP, OpenLiteSpeed Panel & more.
- π₯οΈ Non-Panel Server Management: Expert handling of custom Linux/Windows environments with or without control panels.
- βοΈ Cloud Infrastructure Management: AWS, Azure, Google Cloud β including setup, migration, hardening, backups, scaling, load balancers, S3/RDS, VPCs, IAMs.
- π οΈ DevOps Support: Docker, Kubernetes, Ansible, Terraform, GitHub Actions, CI/CD pipelines, Azure AD integration and beyond.
- π Server Migrations: Seamless server-to-server migrations, email/data transfers, and version upgrades.
- π‘οΈ Security Hardening: Firewall tuning, malware scans, brute-force protection, SSL, and server lockdown procedures.
- π 24x7 Nagios Monitoring: Proactive monitoring with instant alerts, automatic restarts, threshold analysis, and emergency handling.
- π½ Backup & Disaster Recovery: Configurations, automation, remote storage sync, and multi-level disaster planning.
- ποΈ Help Desk Management: WHMCS, Kayako, Zendesk, or any preferred platform β we manage your customers via your identity (whitelabeled).
- π§Ύ Per-Ticket Support: Pay-as-you-go server assistance for one-time tasks, hourly work, or bulk-ticket handling.
- π Startup Hosting Support: Ideal plans crafted for new hosting companies, including setup, optimization, and support from day one.
π§ Our Support Plans
- π€ Complete Server Management β Email/Teams/WhatsApp-based support + 24/7 Nagios monitoring
- π Complete Server Management Plus β Includes all features plus 24/7 Teams/Telegram/WhatsApp priority access
- β‘ Complete Server Management Proactive β Instant support with priority engineers, fully proactive resolution and monitoring
- πΌ Semi-Dedicated Support β A tight-knit team managing limited clients for premium quality, speed, and reliability
- π¨βπ» Dedicated Admin β Full-time certified engineers working solely for you, handling anything from daily updates to mission-critical incidents
- π οΈ One-Time Setup & Deployment β Pay per task for any server/cloud-related job, small or complex
π¬ Communication & SLAs
- π¨ Email Support
- π Microsoft Teams (formerly Skype)
- π± WhatsApp & Telegram (for urgent tasks)
- β±οΈ SLA: 15-minute initial response time & 3-hour resolution for most support tickets
π Why Choose TechAmigo?
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24/7/365 Techs on Shift β Not just "available", but truly working around the clock
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Certified Engineers (Linux, Windows, Cloud, Security)
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Fast, Friendly, and Fully Whitelabeled Support
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Flexible Plans β Scale with your business
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One Vendor for All Server & Cloud Needs
Whether youβre starting a hosting business or running a global platform β TechAmigo becomes your invisible army, delivering exceptional tech support under your brand.
π¨ Contact Us to Get Started
Or email us at: [email protected]